Quality Engineer

Department: Quality


Reports to: Quality Manager


Date: March 2021


Grade: H


Responsibilities:

  • To actively support the implementation, maintenance, performance and improvement of the Quality Management System by applying appropriate quality tools and techniques.
  • To work independently and as a team member in conducting Quality Engineering activities.
  • To work in line with KPM Quality, Safety and Environmental Policies, Procedures and Instructions.
  • To identify performance trends and potential and actual non-conformances in products and processes through data gathering, analysis, monitoring and auditing.
  • Decision making: To stop production, drive containment action and take corrective or preventive action. To ensure effective and timely defect management.
  • To propose and implement robust and cost effective solutions and improvements.
  • To carry out audits, inspections, measurements and tests in a timely and accurate manner.
  • Clear, concise, accurate and data driven reporting of results, trends actions and progress.
  • To develop effective relationships with other team members and departments, suppliers and customer personnel as appropriate to facilitate product and service quality.
  • To provide training support and to overcome barriers to quality improvement.

Activities:

Quality to customer & NPI

  • Customer performance monitoring, trend analysis & reporting
  • OEM Customer certification programmes (e.g. CAT SQEP) & visits
  • Process Control
  • Gauging methods development for process
  • Process data, trends and issues
  • Support process control training for shop floor
  • APQP – Support NPI projects
  • Customer PPAP
  • Supplier visit in support of APQP, PPAP
  • Measurement as required
  • Projects as required
  • Deputise on material sentencing, morning walk, etc

Process Control & Cleanliness

  • Gather shop floor SPC and Dim Check Sheet data, trend and quick feedback
  • Measurement as required
  • Projects as required

Quality Management System and Audits

  • Document control – admin
  • Liaise with and support other functions with document management (training)
  • Conduct internal process and systems audits
  • Assist 2nd and 3rd party external audits and associated actions
  • Projects as required

Production QA Support

  • Quick feed back to production on issues from internal and customer etc
  • Scrap reduction project / BOS
  • Disposition sentencing, morning walk, RTS and defect processing
  • Liaison with Production to resolve issues 
  • Support first off training
  • Product audit – pumps assemblies and components
  • KPMJ spares auditing
  • Measurement as required
  • Projects as required
  • Deputise on motors issues, personnel admin if needed

Registry Testing

  • Registry
  • New Travel Cards
  • Travel Cards to be handed over to Engineering & Planning

Job Accountabilities – Key Performance Indicators

IndicatorDefinitionExplanationYou are seeking to…
Process Surveillance  Checks conducted vs. plan Concern action close-out (BOS or OIL)Measures the extent of process surveillance conducted and the results / trends against a surveillance plan. Measures the action closure status of the concern list.Ensure all processes are subject to a planned surveillance. Conduct effective and timely corrective and preventive action.
Registry testing% completed vs. planEnsure registry testing is completed in accordance to the build plan and do not effect customer delivery datesEnsure customer receives motor tested to the correct specification and with all documentation required
Projects% completed vs. planProject activities must have a plan and stated deliverables against which progress is monitored.Ensure project results are delivered on time.
Material Disposition / Defect Management  Timely review and action 5s of Central Inspection Hold areaAll material properly identified and status known. No material from preceding month left un-actioned / accumulating. Central Inspection, Hold / Quarantine area 5S is maintained to good standard using marked out designated lanes and no overflow / mixing or delayed transactions on SAP.Ensure material is properly identified and the disposition clearly known. Take action in a timely manner in line with procedures. Ensure defective or suspect material cannot contaminate OK material.